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Privacy Policy

Privacy Policy
Effective Date: August 13th, 2024

Piximap ("we," "our," or "us") is committed to protecting the privacy of our customers ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.piximap.com, use our services, and purchase our products.
By using our website or purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect several types of information to provide you with our services, including:
a. Personal Information:
When you create an account, place an order, or interact with our website, we may collect personal information, such as your name, email address, phone number, billing and shipping addresses, and payment information.
b. Design Files:
We collect the design files you upload for the creation of custom posters. These files may contain personal or proprietary information that you include.
c. Usage Data:
We collect information about how you access and use our website, such as your IP address, browser type, device type, pages visited, and the time spent on those pages.

2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, inquiries, and other customer service needs.
- Personalize your experience on our website.
- Improve our website, products, and services.
- Comply with legal obligations.

3. Sharing of Information
We may share your information with:
a. Third-Party Service Providers:
We use third-party service providers to process and deliver your orders, manage our website, and perform other business-related functions. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
b. Legal Requirements:
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
c. Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

4. Your Rights and Choices
a. Access and Correction:
You have the right to access, update, and correct your personal information at any time by contacting us directly.
b. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations.
c. Opt-Out:
You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out, we may still send you non-promotional emails related to your orders or our ongoing business relationship.

5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Transfers
Your information may be transferred to and processed in countries other than the one in which you reside, including Canada and the USA. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.

7. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and we will update the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Piximap
hello@piximap.com